Thursday, April 13, 2017

Thursday Thinking - Saying the Right Thing

Thank you to Becky Watczak for sharing this very helpful article with great insights for determining how to say the right thing to the right person during difficult and stressful situations. The key principle is to "Comfort in," and to "dump out." Very much worth your time.  CLICK HERE TO READ (5 minutes)

How Not to Say the Wrong Thing 
April 07, 2013 | Susan Silk and Barry Goldman | Los Angeles Times
It works in all kinds of crises -- medical, legal, even existential.
It's the 'Ring Theory' of kvetching. The first rule is comfort in, dump out.

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